The Insellerate Podcast

Podcast | June 24, 2021

How Customer Experience Is Transforming the Borrower’s Journey & Creating Customers for life!

In todays Hot Topic we’re excited to have Josh Friend, Founder and CEO of Insellerate on the podcast to discuss the current state of the mortgage industry and why customer experience is the next major competitive advantage for lenders.

Want to know more aboutJosh Friend, Founder and CEO of Insellerate?

Josh is a seasoned entrepreneur whose impact on the mortgage industry at large is unmistakable from his early days of working at a mortgage company, to rising the ranks, to running a mortgage company; he has helped thousands of people realize the dream of homeownership, has trained 1,000’s of loan officers that are directly affecting hundreds of thousands of borrowers if not millions over his 21-year career. Josh now dedicates himself solely to helping other lenders be more successful through better borrower engagement.

To read more about Insellerate click here


Recent Posts

News
LenderHomePage and Insellerate Partner to Maximize Loan Officer Productivity

Together, the integration between Loanzify POS and Insellerate offers streamlined multi-channel communication that increases retention and conversion rates.

Josh Friend

July 13, 2021

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Articles/Blog
The Evolution Of The CRM In Lending

It’s essential now more than ever to figure out how to create customers for life. What do lenders need to do to make that a reality? Before we get there, let’s take people through the journey of what was the primary purpose of a CRM when it was first introduced to the mortgage industry years ago?

Josh Friend

July 1, 2021

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Podcast
The Insellerate Podcast

How Customer Experience Is Transforming the Borrower’s Journey & Creating Customers for life! In todays Hot Topic we’re excited to have Josh Friend, Founder and CEO of Insellerate on the podcast to discuss the current state of the mortgage industry and why customer experience is the next major competitive advantage for lenders. Want to know […]

Josh Friend

June 24, 2021

Learn More